Who we serve
For every family that has ever sat outside a hospital room.
XIVO serves two families. Both carry love. Both carry worry. Both deserve clarity.
The NRI family.
Indian professionals aged 30–45, living abroad, whose parents live in tier 2 and tier 3 India with multiple chronic conditions. They earn in dollars and pounds. They carry permanent worry.
They have the willingness to act — but not the clarity to act well. XIVO gives them that clarity, from anywhere in the world, within hours of uploading a document.
Midnight in NJ
"Should I book a flight tonight, or is dad stable?"
XIVO answers, in hours.
In their language
English, Hindi, Bengali, Marathi, Tamil, Telugu, Kannada and more — over time.
The local family.
Educated families in tier 2 and tier 3 cities navigating complex illness — ICU admissions, surgery, chronic disease management, cancer, elderly care — who need someone to translate the medical into the human.
In their language. With their specific patient's context. Without leaving home.
When XIVO helps most
These are the moments families come to us.
Sudden hospitalisation
A parent has been admitted. The family needs to understand what is happening — fast.
Confusing discharge summary
The patient is home, but the document is full of terms no one understands.
New diagnosis
Diabetes, hypertension, cardiac, oncology — clarity at the start sets the tone for years.
Investigation results
Blood reports with 22 parameters. Imaging reports in jargon. Which matter? Which are normal?
Specialist referral
Going to a higher centre. A summarised, doctor-approved brief makes the consult more useful.
Elderly care management
Multiple conditions, multiple medicines, multiple doctors. One PPP brings it all together.
Do you recognise your family in any of this?
Tell us about your situation. We'll get back within 24 hours.
Talk to Us