The XIVO process

Six simple steps.
One trusted document.

From the moment your family uploads a prescription to the moment a doctor-approved Patient Progress Paper reaches your phone — here is exactly what happens.

Register with your mobile
01

Step 01

Register with your mobile

Family registers in seconds with a mobile OTP. Create a patient profile with known conditions, current medications, and preferred language. No paperwork. No clinic visit. No friction.

Upload what you have
02

Step 02

Upload what you have

Prescriptions, blood reports, scans, discharge summaries. Photo, PDF, or even a blurry WhatsApp forward to our number. Any format. Any time. From anywhere in the world.

AI reads & drafts a PPP
03

Step 03

AI reads & drafts a PPP

XIVO's AI reads every document, extracts the medical picture, and generates a first-draft Patient Progress Paper in plain language — answering the six questions every family is actually asking.

A real doctor reviews
04

Step 04

A real doctor reviews

A XIVO-empanelled doctor reviews the draft on an anonymised case (no name, no city, no hospital). They refine it for clinical accuracy, add the human warmth only a trained clinician can give, and approve it with their name.

Family receives the PPP
05

Step 05

Family receives the PPP

Family receives the final PPP on their phone. Download as PDF. Share with family members across geographies. Send a secure link to the next specialist before the consultation — so they walk in already informed.

A lifelong health record
06

Step 06

A lifelong health record

Every report, every prescription, every hospitalisation is stored and organised in XIVO — building a complete, encrypted, lifelong health record for each patient that becomes more valuable with every passing month.

~2 min

to upload a document

~hours

for doctor-reviewed PPP

lifetime record kept

What XIVO is not

This matters as much as
what XIVO is.

Does not diagnose
Does not prescribe
Does not contradict your doctor
Does not provide emergency services
Does not change treatment plans
Does not replace consultation

XIVO does not practice medicine.
It practices clarity.